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Shipping

"If I order Car tools from ecuobd2.com, how will you ship them to me? How much is the delivery?"

When you check out from ecuobd2.com, you can choose these shipping methods ==> International Express(DHL, UPS, FedEx, EMS) and China Post Air Mail. For International Express, we will choose one of the best shipping method(DHL, UPS, FedEx, EMS) to your country. After choose the shipping method, you will see the shipping cost. The shipping cost will be calculated and added to the whole price when checkout.

We declare low value on invoice to help customer avoid pay high import tax, if you want to write the real value please leave messages to us.

 

"How long will it take to ship to my country for different shipping methods?"

 

Europe and America
DHL 2-4 working days
DHL Air Mail(less than 0.5kg) 5-15 working days
UPS 2-5 working days
FX  3-6 working days
EMS 4-8 working days

Southeast Asia
DHL 2-3 working days
DHL Small Package(less than 0.5kg) 5-15 working days
UPS 2-4 working days
FX  3-5 working days
EMS 4-7 working days

Africa and South America
DHL 3-5 working days
DHL Air Mail(less than 0.5kg) 5-15 working days
UPS 3-6 working days
FX  4-7 working days
EMS 5-9 working days

 

China Post Air Mail will cost 8-22 working days to all countries.(Sometimes it may take more than one month to some remote areas, please think about this when choosing China Post Air Mail).

 

Occasionally we have to change the shipping method for you because of regional restrictions, but if we changed the shipping method for you, we will notice you as soon as possible, and you will not be charged extra.

As an exporter, sometimes we have to pay to China Customs for some goods. In this case, we will write no more than 120USD for the item value on the invoice to decrease the costoms fee.

“Are the packages insured?”

Shipping with couriers is insured and trackable online. Once your goods are sent out we will email you the tracking number so you can trace your delivery. In rare cases of lost packages or mis-delivery, we will offer full assistance and if necessary make insurance claims in your place while shipping replacements to you.

“How long will it take to ship items to me?”

There is no single answer to this question: delivery time depends entirely on the items you ordered, the size of the order, and the destination. The majority of orders arrive at our customers within 10 days of placing an order online(3-8 days in most cases). Depending on what you order, your goods could arrive in a shorter timeframe than that.

If there are longer delays with an order for some reason, we will contact you. If you are concerned that an order is taking too long to deliver, please contact us quoting your order number and we will get back to you quickly.